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Product Information

Learn all the ins-and-outs of ShapeScale and its technology.

How does ShapeScale compare to conventional 3D body scanners and 3D fitness trackers?

We can break down the differences between ShapeScale and other conventional 3D scanners and 3D fitness trackers into 4 basic categories. It's different in its photorealism, accuracy, and portability, and user interface. Unlike other conventional 3D s

What are the dimensions of ShapeScale?

When folded, ShapeScale is 30” long, 16” wide and 8” high. It weighs 30lbs, making it easy to carry around! ShapeScale can support users up to 6’6” and weighing up to 400lbs.

What do you need for ShapeScale to work?

You need very little to get started with ShapeScale:

How does ShapeScale work?

ShapeScale uses advanced 3D scanning technology to create a detailed digital model of the user's body. The key components are:. ShapeScale employs a depth camera powered by Intel RealSense technology. This camera uses stereo vision principles, simila

How accurate is ShapeScale?

ShapeScale’s localized circumference and volumetric measurements are accurate down to 1/20th of an inch. Our body fat algorithm has been trained on 1000+ DEXA scans, and our data validation study has shown ShapeScale to be 25% more accurate than othe

What are the height and weight limits for a ShapeScale user?

In order to accurately determine the body fat of the users, they need to weigh more than 25 lbs. The weight limit is 400 lbs, and ShapeScale can scan users up to 6’8”.

Is my data private and secure? How do you safeguard data?

Shape severs protect users’ 3D scans with a per-user 256-bit AES key and encrypt all data in motion with 128-bit AES SSL/TLS encryption or better. Your data is broken up and tied to anonymous IDs, making it extremely hard for humans and extruders to

Does ShapeScale work on batteries?

No, ShapeScale works with a power adapter that you plug into an electrical outlet. The power cable is provided with the device.

How is this different to regular scales and DEXA/DXA scans?

Dual-energy x-ray absorptiometry or DEXA/DXA scans measure bone density and are often used to diagnose osteoporosis and to assess the risk that an individual may develop fractures. DEXA/DXA scans are also considered the most accurate method to calcul

Does it work offline?

No. Connectivity is required to upload the scans to the cloud and process in the app.

Do you have an Android app?

We currently only have an iOS app, meaning that you can only use the app on iPhone or iPad.

Can I use ShapeScale when I am pregnant?

Yes, you can! However, you will only be able to refer to your circumference measurements to assess your visual evolution. Body fat percentage, lean mass and muscle mass won’t be accurate.

Can I export my 3D data/scan?

Yes, you can! Our PDF reports features allows users to generate PDFs of their scan results and share them externally. However, results are exported in 2D format. To view the 3D scan, you will need to have access to the app.

What does ShapeScale measure?

ShapeScale measures the following metrics:.

Is ShapeScale safe to use?

ShapeScale is safe to use for most people. The device uses the following methods to scan the body:. Low-power infrared light: This is a harmless type of light that measures the depth and shape of the body. It is similar to the light used in remote co

How long does it take to scan someone with ShapeScale?

It takes less than a minute to get scanned with ShapeScale. The device uses a robotic arm and a 3D camera to capture the shape and composition of the body from multiple angles. The scan is then processed and uploaded to the cloud, where it can be acc

Does ShapeScale have an Ethernet port?

No. ShapeScale runs on Wi-Fi and Internet only.

Who has access to user scans?

Our scans are end-to-end encrypted. This means that only the user has access to their own scans - even our team doesn’t have access to user scans. Scans can only be shared between a business and client account if the latter gives consent to the busin

What type of business is ShapeScale for?

ShapeScale is a versatile tool that offers valuable insights for various types of businesses and professionals, as well as individual users. In a medical context, ShapeScale could be used by med spas, plastic surgeons, dietitians, nutritionists, and

How does ShapeScale help me improve my clients’ results and retention rates?

ShapeScale helps you improve your clients’ results and retention rates by providing them with a comprehensive and engaging way to track their progress. With ShapeScale, you can show your clients how their body shape and composition change over time,

Where is ShapeScale currently used? Where can I try ShapeScale?

We understand that experiencing ShapeScale firsthand is the best way to understand its innovative capabilities. We're pleased to share that ShapeScale units are already available at 300+ locations across the United States and Canada. You can find the

How many users can I have? What is a Monthly Active User? (ShapeScale for Business)

A Monthly Active User (MAU) in ShapeScale’s system is any unique client who completes at least one scan within a calendar month at your business location. The key thing to understand is that it’s not about how many total scans happen - it’s about how