Additional support
Still need help? Here are some other options.
Do you have any user guides?
You can find and download our Onboarding Guide from this Dropbox folder. https://www.dropbox.com/scl/fo/rad5ddlw5o2zwkeg7vvj9/h?rlkey=jvn2h7szslqt19hw2idtsi1m2&e=1&dl=0
How can I reach out?
If you are looking to purchase ShapeScale for business purposes and would like more information, please reach out to [email protected]. If you are a current business user and need support, you can direct your queries to [email protected]. For an
Do you offer direct phone support?
We do not currently offer direct phone support. We do offer live support calls for business owners/staff only via Calendly. The best point of contact for support is emailing [email protected].
Do you provide in person training?
We provide live virtual training for full price business purchases. For lease customers, we recommend that you watch our onboarding playlist!. If you have additional questions, please reach out to us at [email protected].
Do you have any training videos for business owners/staff?
Yes! You can find all our training videos in this YouTube playlist. If you have additional questions, please email us at [email protected]