ShapeScale

<p>Our ShapeScale for Business plan is suited for professionals who need more scanning capacity and need to view and manage their clients&#x2019; data.</p><h2 id="leaserent"><strong>Lease/Rent</strong></h2><ul><li>$199 per month billed annually (total $2,388 per year)</li><li>$299 per month billed monthly</li><li>Includes:<ul><li>ShapeScale device (may be refurbished)</li><li>Unlimited warranty/servicing throughout the lease</li><li>Unlimited cloud storage &amp; processing for up to <a href="https://business.shapescale.com/support?hcUrl=%2Fen-US%2Fhow-many-users-can-i-have-what-is-a-monthly-active-user-%28shapescale-for-business%29-1040346" rel="noopener noreferrer" target="_blank"><u>100 Monthly Active Users</u></a> (MAUs). MAUs are unique users who take 1 or more scans in a single month, excluding first-time users. If you&#x2019;d like to upgrade to higher MAU tiers, please contact our team at <a href="mailto:sales@shapescale.com">sales@shapescale.com</a>.</li><li>Business priority support</li><li>Future software and device updates</li></ul></li><li>Minimum lease term: 12 months after a 45-day trial period. After the 45-day trial period, the lease automatically transitions into a 12-month contract.</li><li>45-day worry-free return period</li></ul><h2 id="purchase"><strong>Purchase</strong></h2><ul><li>One-time payment of $9,990</li><li>Includes:<ul><li>ShapeScale device (always new)</li><li>2-year warranty</li><li>Unlimited cloud storage &amp; processing for up to 250 <a href="https://business.shapescale.com/support?hcUrl=%2Fen-US%2Fhow-many-users-can-i-have-what-is-a-monthly-active-user-%28shapescale-for-business%29-1040346" rel="noopener noreferrer" target="_blank"><u>MAUs</u></a></li><li>Business priority support</li><li>Future software updates</li></ul></li></ul><p>There is a one-time $199* shipping fee for both lease and purchase options.<br><span style="font-size: 14px;">*<em>for US orders. Shipping cost may vary for international orders.</em></span></p>

Our ShapeScale for Business plan is suited for professionals who need more scanning capacity and need to view and manage their clients’ data. ShapeScale for Business is currently only available in the US and Canada*:
*for Canadian pricing, please skip to the second part of this article

Lease/Rent:
Starts at $199 per month
Includes:
ShapeScale device (may be refurbished)
Unlimited warranty/servicing throughout the lease
Unlimited cloud storage & processing for up to 100 Monthly Active Users (MAUs). MAUs are unique users who take 1 or more scans in a single month, excluding first-time users. If you’d like to upgrade to higher MAU tiers, please contact our team at sales@shapescale.com.
Business priority support
Future software and device updates
Minimum lease term: 12 months after a 90-day trial period. After the 45-day trial period, the lease automatically transitions into a 12-month contract.
90-day worry-free return period
We also offer discounts for prepaying your lease:
- 12-month lease: $1,899 upfront (save 20%)
- 24-month lease: $3,599 upfront (save 30%)

Purchase:
One-time payment of $9,780
Includes:
ShapeScale device (always new)
2-year warranty
Unlimited cloud storage & processing for up to 250 MAUs
Business priority support
Future software updates
Financing available as low as $212/month (subject to credit approval)

There is a one-time $99 shipping fee for both lease and purchase options.

Our pricing differs for Canadian orders:
Lease/Rent:
Starts at $299 CAD per month
Includes:
ShapeScale device (may be refurbished)
Unlimited warranty/servicing throughout lease
Unlimited cloud storage & processing of 100 MAUs. MAUs are unique users who take 1 or more scans in a single month, excluding first-time users. If you’d like to upgrade to higher MAU tiers, please contact our team at sales@shapescale.com.
Business priority support
Future software and device updates
Commercial license & business user features
Minimum lease term: 12 months after a 45-day trial period. After the 45-day trial period, the lease automatically transitions into a 12-month contract.

Purchase:
One-time payment of $12,880 CAD
Includes:
ShapeScale device (always new)
2-year warranty
Unlimited cloud storage & processing of 250 MAUs
Business priority support
Future software updates
Commercial license & business user features
45-day worry-free return period

We also offer discounts for prepaying your lease:
12-month lease: $2,999 CAD upfront (equivalent to $249.9/month, get 2 months free)
24-month lease: $4,999 CAD upfront (equivalent to $208/month, save 30%)

What is the pricing for ShapeScale for Business?

Pricing & Shipping

ShapeScale for Business Pricing & Shipping

Business Video Tutorials (ShapeScale for Business Only)

Scanning guidelines

How to take your first scan

What are some common mistakes people make when getting scanned?

Where should I set up my ShapeScale?

How do I unpack my ShapeScale?

Pairing your ShapeScale

How do I activate business features for my account?

Creating accounts on behalf of clients (Only available with ShapeScale for Business)

Creating private client accounts (ShapeScale for Business)

Creating home user accounts (ShapeScale for Home)

How often should I get scanned?

What do ShapeScale’s LED colors indicate?

Accessing clients’ scans (Only available with ShapeScale for Business)

How do I use ShapeScale with Android clients? (ShapeScale for Business)

Getting started

How does ShapeScale compare to conventional 3D body scanners and 3D fitness trackers?

What are the dimensions of ShapeScale?

What do you need for ShapeScale to work?

How does ShapeScale work?

How accurate is ShapeScale?

What are the height and weight limits for a ShapeScale user?

Is my data private and secure? How do you safeguard data?

Does ShapeScale work on batteries?

How is this different to regular scales and DEXA/DXA scans?

Does it work offline?

Do you have an Android app?

Can I use ShapeScale when I am pregnant?

Can I export my 3D data/scan?

What does ShapeScale measure?

Is ShapeScale safe to use?

How long does it take to scan someone with ShapeScale?

Does ShapeScale have an Ethernet port?

Who has access to user scans?

What type of business is ShapeScale for?

How does ShapeScale help me improve my clients’ results and retention rates?

Where is ShapeScale currently used? Where can I try ShapeScale?

How many users can I have? What is a Monthly Active User? (ShapeScale for Business)

Product Information

What's the difference between ShapeScale for Home and ShapeScale for Business?

Is there a trial period?

What is included in the business subscription/lease?

What countries do you ship to?

When do you ship?

How do I order a ShapeScale for my business?

What is the pricing for ShapeScale for Home?

ShapeScale for Home Pricing & Shipping

Dashboard

Shape & Health Scores

Body view

Compare view

Heatmap view

Contour View

PDF reports

Browser

Clients view (Only available with ShapeScale for Business)

Understanding Lean Mass in ShapeScale

Help! I Lost Lean Mass!

Measurements

App & Measurements

How to report an issue with a scan

I have an unassigned scan. What should I do?

I get a “Scan recovery key” message at login.

My body fat percentage is off.

I took back-to-back scans and my measurements aren’t the same.

Some body parts got cut off/are missing on my scan.

I can see my 3D scan but the metrics are missing.

My scan isn’t showing up in my app.

The white progress ring on the head of my ShapeScale is stuck.

I can’t download the app on my Android.

My ShapeScale is saying "3D sensor error".

My ShapeScale is saying "homing error”.

Troubleshooting

Do you have any user guides?

How can I reach out?

Do you offer direct phone support?

Do you provide in person training?

Do you have any training videos for business owners/staff?

Additional support

My ShapeScale is faulty, what should I do?

How do I cancel my subscription and return my ShapeScale? (ShapeScale for Business)

What is the pricing for ShapeScale for Business?Updated 11 days ago

Lease/Rent

Purchase